WHAT Inbound Call Center Services ARE RIGHT FOR YOUR BUSINESS?

Not Sure What Outbound Service You Need? Ask Leads Magnet, A Leading Inbound Contact Center Provider In The USA & Pakistan. We Cover A Broad Range Of Services That Will Surely Fit What You Need – No Matter How Tailored And Customized It Is.

Telemarketing Services

We gather pre-qualified leads that is ready to become your paying customers. We provide 100% transparency across all of our outbound telemarketing efforts via real-time reporting to track both the lead quality and the performance of our sales teams.

Lead Generation Services

This service applies to both B2C and B2B lead generation for your business. We perform lead qualification, lead list updating, local lead generation to help ensure your sales funnel remain full and ready to close and convert

Appointment Setting Services

This is a custom-fit solution for businesses or individuals that require a process-based approach to manage their appointments and schedules. We can do personal, b2b, legal, and medical appointment setting that comes with ISO-certified guarantee and GDPR, HIPAA, PCI DSS data security compliance and certifications.

Cold Calling Services

Enjoy superior cold calling services that comes with professionally studied and tested sales scripts. Our expert outbound representatives all pass our Global Standard Sales Representatives vetting process. Take confidence in our world-class talents to reach out to your prospects the right way.

Outsource Telesales

Hire results-driven teams to sell your products and services directly to leads. Maximize your outsourcing budgets with our affordable telesales operation costs and lower attrition rates. We guarantee full performance and leads tracking so we can easily scale, rinse, repeat and win more sales!

Market Research Services

Get affordable market research support for your overflow projects without the need to hire new staff. We provide bespoke B2C and B2B solutions for market research agencies, private companies, and public institutions.

Survey Processing Services

Have a specialized team dedicated to extracting information from your customers about what they feel regarding your products and services. Learn about how your customers feel and think about your brand and what you can to improve it with us!

HOW OUTBOUND CALL CENTER SOLUTIONS DRIVE BUSINESS CONTINUITY AND BRAND RELEVANCE

Leads Magnet frees you from the monotony of outgoing calls. Our agents are professionally skilled and have experience in cold calling and telemarketing. We hire only the best and most qualified candidates who can deal with the demands of work and who are accountable for the campaign’s overall success. Which explains why training your dedicated sales team is minimal.

Our outgoing/outbound support services cater primarily to small and medium business because these businesses can appreciate growth the fastest and we love results like everyone else.

Here are some reasons why you should consider our outbound solutions:

Increase Selling Time Frame

Spend less time on time-consuming calls. Our professionally trained outbound agents can make their way to the decision maker or the right contact by eliminating negotiations with assistants or receptionists, getting voicemail, being put on hold and/or waiting for an answer.

Consistent Quality Assurance Review

Achieving only the best results for your campaigns. Magellan’s QA teams carefully assess every call and document info, areas of improvement, summaries, and detailed statistical reports. Sales team leaders monitor the overall performance of the team with the goal of meeting sales targets. They make sure that each agent contributes to the objective.

Value Generating Call Center

We create unique processes according to the individual needs of our clients with the help of our implementation, recruitment, training, quality assurance and management teams. Our onboarding process is something we are proud of. It's a fact that we are the only call center in the Pakistan offering this.

Best-Fit Call Center Infrastructure

Using Zendesk, NetSuite, and ViciDialer among other call center software for outbound campaigns? We have it. Our custom-fit outbound contact center solutions aligns with your operations and its nuisances so you can start immediately.

24/7/365 Outbound Operations Continuity

We have close to over 1000 FTEs that cover all regional time requirements depending on the business quarter. We also have genuine flexible shared services, ISO-certified business security and continuity to ensure we always finish what we started and have our clients come back for more.

Across The Board Full Business Transparency

We do not buy or sell prepared lead data lists for any of our clients and vendors. This is one of our recipes for success over the last 17 years we're in business. It's all about integrity and consistency. Our clients are the ones who provide the lead data to call or we can perform a data mining service to help our clients uncover leads they already have sitting in their database.

WHAT IS AN OUTBOUND CALL CENTER SERVICES?

An outbound call center service focuses on making calls and connecting to potential customers. Businesses use this service for their customer acquisition, sales, lead generation, appointment setting, or market research efforts.

Take note that it is different from inbound call center services which are used primarily for answering calls or emails.

What Are The Benefits Of Outbound Call Center Services?

Organic Searches And Paid Advertisements Are Not Enough To Reach A Wider Market. Sometimes, You Have To Remind Your Customers And Tap Your Prospects One-By-One To Inform Them About Your Products Or Services. While Doing It, You Must Be Ready To Guide Them In Their Purchasing Decision.

What Are The Perks Of Outsourcing An Outbound Contact Center?

Outsourcing To The Appropriate Outbound Call Center Can Give You These Benefits:

• Make More Sales Calls In A Day

• Close More Deals

• A Cost Effective Way Of Maintaining A Sales Team

• Integrate CRMs When Making Cold Calls To Increase Customer Satisfaction And Lessen Their Annoyance

• Real Time Reporting

• Reach A Wider Market

• Increase Customer Retention Rates

• Regular And Continuous Monitoring To Check The Service Quality

How To Choose The Right Outbound Call Center Outsourcing Provider?

In Selecting The Best Provider, Make Sure That They Offer Competitive Outbound Call Center Pricing And Have Years Of Experience To Ensure They Know What They're Doing. Because A Lot Of New Firms Today All Look Nice, But Their Performance Is Another Thing.